Customer service

We offer services under three brands: Instabox, Budbee and Porterbuddy, and communication happens through apps and text messages. Do you need help with a delivery or a return? You can find answers to frequently asked questions on our respective websites as well as contact information for our customer service representatives.   

Porterbuddy Instabox  Budbee

Work at Instabee

We are obsessed with radically simplifying the parcel shipping and receiving experience. Our strength lies in our diverse team of over 1600 dedicated individuals — from drivers, developers, and customer service representatives to finance controllers, key account managers, routing managers, and beyond. The reservoir of talent here is truly vast.

Interested in a career at Instabee? Visit our career page to learn more and see all our open positions!

Career page


Our offices

Instabee is present in seven countries in Europe. Our headquarters are located in Stockholm, Sweden, but we have office premises in every market where we have a presence. You can find information about each one below.


Instabee headquarters

Hälsingegatan 40

113 43 Stockholm, Sweden




Instabee local office

Danneskiold-Samsøes Allé 9

1434 København K, Denmark



Instabee local office 

Kaivokatu 8

00101 Helsinki, Finland 


Instabee local office 

Haraldrudveien 11

0581 Oslo, Norway 

The Netherlands

Instabee Local Office

Johan Huizingalaan 763A

1066 VH Amsterdam, The Netherlands



Instabee local office 

c/o Moore BRL GmbH Wirtschaftsprüfungsgesellschaft, Steuerberatungsgesellschaft

Jungfernstieg 30

20354 Hamburg, Germany 

If you have questions

about how we plan to expand our consumer-centric and sustainable solutions, please get in touch!